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Terms of Service |
1) BlockbusterPrint™ cannot, and does not, check or correct any files for spelling, grammar, or any other errors. The design will be printed as it appears during the approval step. It is the sole responsibility of the customer to ensure that all materials submitted for printing are formatted correctly. 2) Printing errors attributed to the customer are not subject to free reprint. 3) Any errors caused by Blockbuster Print will be reprinted and shipped free of charge. 4) BlockbusterPrint™ does not censor or refuse any material, but neither does it review material to make sure it is in compliance with the law. Blockbuster Print accepts no liability for materials that are subject to copyright or trademark protections or that are otherwise in violation of the law. Blockbuster Print will not be held accountable for possession of illegal materials or illegal use of materials in connection with www.BlockbusterPrint.com. Violation of these terms of service will indemnify Blockbuster Print against any legal action. 5) BlockbusterPrint™ guarantees prints will not be defective in accordance with industry standards. If a design is found to be defective, then you may contact Blockbuster Print for a reprint or a refund. Blockbuster Print must be contacted via e-mail with merchandise returned within 7 days of receiving your order. 6) If product is deemed defective, one of the following resolutions will be offered: BlockbusterPrint™ will reprint with the same production and delivery terms extending from the time of resolution. We reserve the right to request you return your defective prints in order to process your reprint. 7) BlockbusterPrint™ does not guarantee the turnaround times above on basic ground shipping. Delays on orders placed with ground shipping may occur. 8) BlockbusterPrint™ makes no guarantee about time in transit of any shipping methods. In the event an order is lost or misplaced while in transit, you must contact UPS about this matter. 9) Packages shipped outside of the United States may be charged a duty based on the receiving country's import tax. BlockbusterPrint™ is not responsible for the payment of this fee. 10) BlockbusterPrint™ assumes no liability whatsoever to customers for any lost business or other damages, real or constructive. Buyer assumes full risk of possible delivery delays. 11) BlockbusterPrint™ does not refund, cancel or credit if the service failure is caused, in whole or in part, by: Acts of God, weather conditions, environmental or dangerous goods incidents, perils of the air, public enemies, public authorities acting with actual or apparent authority, acts or omissions of customs officials, authority of law, quarantine, riots, strikes, work stoppages or slowdowns, or other labor disputes or disturbances, civil commotions or hazards incident to a state of war, local or national disruptions in ground or air transportation networks or systems due to events beyond our control, disruption or failure of communication and information systems, disruption or failure of utilities, or other circumstances beyond our control. 12) BlockbusterPrints™ rushed 24 hour same day cutoff time of 10:00 AM (your local time) and standard print speeds sent in by 1:00 PM (your local time) is based on the time we receive notification of a payment clearing from the billing agent. Typical credit card payments clear within 5 seconds. 13) Orders that have already printed cannot be canceled. These are custom made products made specifically for you and your company info and have zero resale value. Once you submit an order it cannot be changed, adjusted, credited or refunded. Mistakes in purchasing the wrong products, size, quantity or shipping speed is solely the responsibility of you the customer. We simply fulfill your online purchase. 14) BlockbusterPrint™ reserves the right to contact you via phone, e-mail, or post mail regarding current and/or future orders placed with BlockbusterPrint™. Any customer may opt out of receiving future contact from BlockbusterPrint™ at any time, by emailing us. 15) We will never provide your credit card or other payment details to any third party, including our corporate partners. 16) Color fidelity warranted by BlockbusterPrint™ is consistent with industry standards for “pleasing color.” Blockbuster Print offers no guarantee of “match-print” or “match-product” color fidelity. Blockbuster Print cannot prevent slight color drift throughout an order. Blockbuster Print cannot calibrate the customers computer monitor and therefore does not guarantee that the color printed will match the preview as it appears on the customers monitor. 17) At times, BlockbusterPrint™ may add their company web address in very tiny lettering on your printed flyers, postcards or brochures. You may choose not to have this info printed on your product by simply emailing us. 18) If you submit artwork that is not print-ready or to perfect print requirements your order will delay at least 24 hours until the artwork can be fixed and then sent into print. For example, if you order a 4x6 postcard without bleed marks of 0.125" which are mandatory for a perfect borderless print, the order cannot start print so it is taken to our design department for adjusting, thus taking time away from production. If your artwork is corrected before 1pm in any local time zone, no delays will occur. Please note, we try to help correct client artwork and get it on press before the 1pm cut off but we cannot guarantee it as we assist in thousands of files per day. 19) You agree that you shall indemnify and defend BlockbusterPrint™ , all parties from whom Blockbuster Print has licensed portions of content, and their directors, officers, and employees, against all claims, liability, damages, costs and expenses, including reasonable legal fees and expenses arising out of or related to a) your breach of these Terms of Service or b) any suit, claim, or demand arising from or relating to any text, photograph, image, graphic, or other material you incorporated into products that was not part of the standard site content. Contacting Us If there are any questions regarding this privacy policy you may contact us using the information below. http://www.blockbusterprint.com 740 North Rush Street Chicago, Illinois 60611 United States info@blockbusterprint.com |
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